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Please carefully read the terms of use of this site before browsing its pages. By accessing this site, you accept these terms without reservation.
The website www.onemada.com is created by HILLANDER DIGITAL and operated by HILLANDER GROUP Sàrl,
Head office: Avenue des Acacias 7, 1006 Lausanne, Switzerland
| Nr. class: | 550.1.238.700 |
| IDE/UID: | CHE-292.282.178 |
| Phone: | +41 21 525 17 93 |
| Email: | info[@]onemada.com |
The site and servers of www.onemada.com are hosted in Switzerland by Infomaniak, Rue Eugène-Marziano 25, 1227 Les Acacias, Switzerland, registered in the Commercial Register of the Canton of Geneva under IDE CHE-103.167.648
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HILLANDER GROUP Sàrl makes every effort to provide users with verified information but cannot be held responsible for errors, unavailability of information, or the presence of a virus on its website www.onemada.com
Any reproduction, distribution, modification, adaptation, retransmission, or publication, even partially, of these various elements is strictly prohibited without the express consent of HILLANDER GROUP Sàrl.
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CHOOSE THE TRIP YOU WANT TO MAKE.
You will be invited to open your personal account. Fill out the form carefully. Confirm your address, then start choosing your tour on One Mada.
You can now chat with your LOCAL EXPERT. Tell them the trip you've chosen and any special requests or modifications.
Once the booking is made, you will receive a BOOKING CONFIRMATION containing the General Terms and Conditions of Sale. Please carefully check the content, dates, and rates agreed upon with your local expert. This constitutes your binding travel confirmation.
With the confirmation, you will receive the PAYMENT INFORMATION. You can make a transfer using all possible payment methods, such as credit card, PAYPAL, STRIPE, Twint, or Invoice. As a deposit, please pay 30% of the total price within 10 days of receiving the confirmation. In case of payment by credit card, the amount due will be automatically debited on the corresponding date.
You will receive the DETAILED TRAVEL PROGRAM directly from your expert in your personal space. The vouchers and domestic flight tickets will be given to you upon arrival, or your guide will take care of it.
FINAL PAYMENT
Please transfer the remaining balance no later than 21 days before the start of your trip.
REMINDER BEFORE THE TRIP
1 to 3 days before the trip starts, an employee from ONE MADA or your Local Expert will contact you via phone or WhatsApp to wish you a SAFE TRIP or answer your last questions about the trip.
AFTER YOUR TRIP
Once you're back home. After a few days, we'd be happy to receive your completed travel form along with some of your best photos, which we will gladly publish on our platform if you agree.
A human-sized agency to provide you with advice from real field experts. A team with perfect knowledge of the destination, attentive to your desires.
Together with our local experts, you design your dream trip to Madagascar. Specialists, passionate, dynamic, and experts with at least 15 years of experience.
The price you pay is the one you agreed on directly with the local agency. Together, you determine the services and the corresponding prices. This way, you avoid any potential intermediary fees.
Payment via Credit Card, PAYPAL, STRIPE, Twint, or bank transfer to our bank in Europe. You avoid fees related to international transfers and the risks of sending money to a non-Eurozone country.
