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When visiting our website, you can explore a variety of destinations suited to all tastes and preferences. We have carefully selected several tour packages to offer you a unique and enriching experience. Whether you're looking for adventure, relaxation, or cultural discoveries, you'll find options that meet your expectations.
Once you’ve chosen your destination, you can easily browse through the various travel options offered. Each tour is detailed on a specific page, allowing you to get all the necessary information to make an informed choice. Each itinerary description includes highlights, activities, and practical details.
To simplify your booking experience, all information related to a specific tour is grouped on a single page. You will find complete details about the itinerary, accommodation, meals, and the visits included in the program. This gives you a quick overview and ensures you don't miss anything important.
We’ve designed these pages to be user-friendly and easy to navigate. Each tour is accompanied by photos and testimonials, so you can get a better idea of what awaits you. If you have additional questions, feel free to contact our team or consult the FAQ section.
Once you've found the tour that interests you, you can speak directly with our local experts. They are available to customize your trip according to your preferences and provide expert advice. Whether you want to modify an itinerary, add activities, or ask specific questions, our experts are here to help.
We believe that every trip is unique and deserves to be tailored to your needs. Our local experts know the region perfectly and can offer you additional options to make your experience even more memorable. Discussions are easy and flexible, and you can contact them by email, phone, or online chat.
After speaking with our local experts, you can submit your booking request directly on our website. The process is simple and fast. Just fill out an online form with your travel details, such as dates, number of travelers, and any special requests. Once submitted, we’ll take care of it.
This step is essential to finalize your travel plans. By submitting your request, you allow us to check availability for the selected tour and prepare a tailor-made proposal. You will receive quick confirmation of receipt, and our team will begin processing your information.
Once your booking request is submitted, our team works diligently to process it quickly. We understand the value of your time and are committed to responding as soon as possible. You will be informed at each stage, and we will keep you updated on the progress.
In some cases, additional checks may be needed regarding availability or adjustments to your booking. If so, our team will contact you directly to discuss the available options and finalize the details.
Once your booking is confirmed, all travel-related information will be available in your personal online account. You’ll find the itinerary details, travel documents, and other relevant information. This space is designed so you can easily track your booking.
Your personal account is also a place to ask additional questions or make changes if necessary. You’ll also find useful travel tips, extra activity suggestions, and travel condition information.
Once your booking is confirmed, it’s time to proceed with payment. We offer several secure payment methods to make it easy for you, whether you prefer to pay by credit card, PAYPAL, STRIPE, Twint, or invoice. These options are designed to offer flexibility and security.
To finalize your booking, a 30% deposit of the total price is required within 10 days of confirmation. If paying by card, the amount will be debited automatically on the scheduled date. Full payment must be made before the trip begins.
Before departure, you’ll receive all the necessary documents for your trip, including a detailed itinerary. This program will be sent by your local expert and will also be available in your personal account. You’ll find practical information for each step of your journey.
To make things easier, your vouchers and domestic flight tickets will be given to you upon arrival. In some cases, your local guide will deliver these documents when you arrive, allowing you to start your adventure stress-free.
To finalize your booking, we ask that the remaining balance of your trip be paid no later than 21 days before departure. This ensures your place is secured and allows us to prepare all the necessary details for a successful trip.
You’ll receive a friendly reminder before the payment deadline to ensure everything is in order. Once the balance is paid, you’ll receive the final confirmation of your booking and can focus fully on preparing for your adventure.
CHOOSE THE TRIP YOU WANT TO MAKE.
You will be invited to open your personal account. Fill out the form carefully. Confirm your address, then start choosing your tour on One Mada.
You can now chat with your LOCAL EXPERT. Tell them the trip you've chosen and any special requests or modifications.
Once the booking is made, you will receive a BOOKING CONFIRMATION containing the General Terms and Conditions of Sale. Please carefully check the content, dates, and rates agreed upon with your local expert. This constitutes your binding travel confirmation.
With the confirmation, you will receive the PAYMENT INFORMATION. You can make a transfer using all possible payment methods, such as credit card, PAYPAL, STRIPE, Twint, or Invoice. As a deposit, please pay 30% of the total price within 10 days of receiving the confirmation. In case of payment by credit card, the amount due will be automatically debited on the corresponding date.
You will receive the DETAILED TRAVEL PROGRAM directly from your expert in your personal space. The vouchers and domestic flight tickets will be given to you upon arrival, or your guide will take care of it.
FINAL PAYMENT
Please transfer the remaining balance no later than 21 days before the start of your trip.
REMINDER BEFORE THE TRIP
1 to 3 days before the trip starts, an employee from ONE MADA or your Local Expert will contact you via phone or WhatsApp to wish you a SAFE TRIP or answer your last questions about the trip.
AFTER YOUR TRIP
Once you're back home. After a few days, we'd be happy to receive your completed travel form along with some of your best photos, which we will gladly publish on our platform if you agree.
A human-sized agency to provide you with advice from real field experts. A team with perfect knowledge of the destination, attentive to your desires.
Together with our local experts, you design your dream trip to Madagascar. Specialists, passionate, dynamic, and experts with at least 15 years of experience.
The price you pay is the one you agreed on directly with the local agency. Together, you determine the services and the corresponding prices. This way, you avoid any potential intermediary fees.
Payment via Credit Card, PAYPAL, STRIPE, Twint, or bank transfer to our bank in Europe. You avoid fees related to international transfers and the risks of sending money to a non-Eurozone country.
